METTA is committed to protecting your privacy. The purpose of this document is to clarify what information is collected from users of our website (mettabr.com) and how the data is used.

In order to offer our services, we collect various data and information to provide you with a better experience. METTA recognizes that your privacy is very important, so we take all possible measures to protect it.

This Privacy Policy applies when you use our services that involve online and offline data collection, including personal data collected through our services and channels, including websites, third-party social networks.

Acceptance of our Privacy Policy occurs when you use our platform to access our services or request information. This indicates that you are aware of and in full agreement with how we will use your information and data.

If you choose not to provide us with your personal data necessary for the provision of our services (we will indicate when this is the case), or do not agree with this policy, we will not be able to provide you with our services or information.

Therefore, if you do not agree with our Privacy Policy, please do not continue your access procedure and do not use our services. If you prefer not to accept it, please let us know why so that we can improve your experience.

This document has been written in a simple, clear and accessible way so that you can understand how we use your data. To make it easier for you to understand, we have divided the information into stages:

1. SOURCES OF PERSONAL DATA

The amount and type of information METTA collects varies depending on your use of our services. We will collect different data if you are visiting our websites or social media profiles and channels.

This policy applies to personal data that we collect from or about you through the following sources:

METTA website: We operate under our own domain/URL, also mini websites (Landing Pages) with METTA forms and profiles that we maintain on third-party social networks such as LinkedIn, Facebook, Instagram, among others.

Interactions with advertisements: Interactions with our advertisements (for example, if you interact with one or more of our advertisements on a third-party website, we may receive information about your interaction).

Data created by us: During our interactions with you, we may create personal data about you (for example, but not limited to, records of your interactions with our content and emails).

It is also worth mentioning that we store information about all contacts made with our users, regardless of the type of user who made the contact. This information includes content downloaded from our pages and interactions via e-mail, such as opens and clicks.

By clicking on the buttons to share content on the social networks available on our pages, the user will be publishing the content via their profile on the selected network.

METTA does not have access to the login and password of users on these networks, nor will it publish content on behalf of the user without them doing so.

Please note that all the data we collect is used to provide our services. Therefore, all data and information about you is treated as confidential, and we will only use it for the purposes described here and authorized by you, mainly so that you can make full use of our services, always aiming to improve your user experience.

1.2 DATA COLLECTION

Information provided by you: We collect personally identifiable information, such as your name, telephone number, e-mail address, the company you work for and your job title, by filling in the forms for downloading our free and/or paid content. Data is also collected through the contact form to request quotes or information about our company.

Website navigation information: When you visit our website a 'cookie' is inserted into your browser. A cookie is a data file that is sent to your computer when you visit a website.

As with other websites, our cookies include an identification number that is unique to the computer you are using. This identifier helps us understand our user base and how they are using our services.

1.3 COOKIES USED BY METTA

Information such as IP address, geographical location, referral source, browser type, duration of visit and pages visited is collected using the following cookies:

Analytical cookies: 

Google Analytics

Hotjar

Infer

Analytical cookies provide information on how this website is used in order to improve the user experience. The data captured is aggregated and remains in anonymous mode.

Marketing cookies:

DoubleClick (DFP)

Facebook Pixel

RD Station

Marketing cookies provide information about user interaction with our website content, helping us to better understand the effectiveness of our email and website content.

1.4 LEGAL BASES FOR DATA COLLECTION

We only use forms of data collection that are authorized by law, such as, but not limited to, consent, legitimate interest and the regular execution of contracts. When the legal basis for collection is not consent, we always comply with current legislation and respect the individual rights and freedoms of data subjects.

If you prefer, you can set your browser to warn you when you receive cookies and prevent them from being installed on your hard disk. However, some features of this site may be limited if cookies are blocked.

1.5 FACEBOOK DATA

When you use your Facebook account to integrate with our services, we may collect the data that Facebook makes available to our system, such as information about your ads, how many clicks they receive, information about visitors to your websites that are available on this platform, among others.

1.6. USE OF YOUR PERSONAL DATA

All the data we collect is used to provide our services, while always respecting your privacy. Therefore, data and information about you is treated as confidential, and we will only use it for the purposes described here and authorized by you. Mainly, so that you can use our services in a complete way, always aiming to improve your user experience.

In this way, we can customize the service to suit your tastes and interests.

In particular, we will use the data to monitor your actions on the pages you register on. We will create a profile based on your behavioral data and check your interests for targeted marketing actions.

Occasionally, we may use your data for purposes not provided for here, but these will be within your legitimate expectations. Any use of your data for purposes that do not comply with this prerogative will be made with your prior authorization.

We will also use your data for the following purposes:

Your e-mail address is used to send you the material or information you requested when filling in the form. It can also be used to send newsletters. The e-mail will also be used to communicate the launch of new free materials. However, you can unsubscribe at any time;

Download data may be disclosed as research and statistics, and no personal information will be openly revealed unless explicitly authorized;

METTA employees may contact you via e-mail or telephone to conduct research or present products and services;

Our aim is to communicate with you about products, services, news, updates, events and other matters that may interest you;

Target advertising according to your tastes, interests and other information collected;

Personalize the service to tailor it more and more to your tastes and interests;

For any purpose that you authorize at the time of data collection;

Complying with legal obligations.

METTA reserves the right to monitor the entire platform, primarily to ensure that the rules described are being observed, or that there is no violation or abuse of applicable laws. Therefore, we reserve the right to exclude a particular user, regardless of the type of user, if our Privacy Policy is breached.

1.7. ACCESS TO YOUR PERSONAL DATA

Only METTA employees will be able to see your personal information, and among these, only people with the appropriate authorizations. Occasionally, if your information is included in actions created in partnerships, the explicitly identified partners will also have access to the information. No personal data may be made public.

All your data is confidential and any use of it will be in accordance with this Privacy Policy.

2. METTA LEADS

If you interact with our materials and content, we collect, in addition to your browsing data mentioned in the visitors section, your visit data to our pages, and other information that you choose to share with us, through your interactions with our forms, Landing Pages and emails, for example.

In order to offer you content and materials that are of interest to you, it is often necessary to cross-reference the data we collect from you, so that our marketing actions are targeted to what you expect to receive from us. We guarantee that this cross-checking is not done in a discriminatory manner and does not harm any of your individual rights or freedoms.

In addition, you may, at any time, request the modification or removal of such data processing permissions.

Considering all these points, there are some possible uses of your data. We recommend that you read the examples below:

Your e-mail address is used to send you the material or information you requested when filling in the form. It can also be used to send newsletters and to communicate the launch of new free materials. However, you can unsubscribe at any time;

METTA employees may contact you via e-mail or telephone to conduct research or present products and services;

Send you messages regarding support or service, such as alerts, notifications and updates;

We communicate with you about products, services, news, updates, events and other matters that may interest you;

Target advertising according to your tastes, interests and other information collected.

3. USERS OF METTA'S CLIENTS' WEBSITES

METTA provides its clients with different formats of materials such as Landing Pages, Pop-ups, Forms, e-mail marketing, among others that involve managing the personal information of users with whom its clients have a relationship.

However, it is important to mention that we do not control the information collected by third parties using your system. This data belongs to METTA's clients, who use, disclose and protect it in accordance with their respective privacy policies. They are also responsible for obtaining users' consent directly, and for collecting, managing and processing sensitive information.

Since METTA does not control the data that is collected directly by its customers, in order to minimize incidents involving personal data, we have adopted the best information security and secure development practices on the market, so that its customers can use a secure tool to manage their personal data and the data of their customers as well.

If you have any questions about how your data is being managed, we recommend that you contact the company that is offering services to you.

4. DATA SHARING

By clicking on the buttons to share content on the social networks available on our pages, the user will be publishing the content via their profile on the selected network. METTA does not have access to the user's login and password, nor will it publish content on the user's behalf without them doing so.

We therefore reserve the right to share your information, including location, registration and interest data, with the companies listed below, whenever possible, anonymously, in order to preserve your privacy as much as possible. We do not rent, sell or transfer your personal data.

We may share your personal data in the following cases:

Advertisers: You may eventually directly receive advertisements, content and links displayed in a personalized manner from METTA, according to your interests and behaviors on our website or on other services with which you interact. To this end, data may be shared between METTA and the targeted advertising platform, mainly unique identifiers, IP addresses, cookies and other information collected from your browser, which may be used to measure the effectiveness of online advertising. You can always object to this advertising by contacting us at contato@mettabr.com.

Our partners: Our partners are only authorized to use personal data for the specific purposes for which they have been contracted, so they will not use your personal data for purposes other than the provision of contractually agreed services.

Statistics: The data stored may be used for statistical purposes (analytics). This data is grouped in order to provide a macro analysis of the scenario, and therefore does not seek to identify or make identifiable the holders of personal data, but only to better understand how they access it, in order to improve the provision of services and customize products more targeted to the interests of users.

Social media profiles or other submissions: Registration on METTA's platforms allows you to register by logging in from your Facebook or Gmail account, so certain data from your Facebook and Gmail account may be shared with METTA.

In this sense, when you log in, check the publicly accessible personal data that is authorized by these platforms so that you can decide what you want or don't want to share with us. We do not control the policies and practices of any other third-party site or service, so if you register using your profile on a social network, be aware of this.

To safeguard and protect METTA's rights: We reserve the right to access, read, preserve and disclose any data that we believe is necessary to comply with a legal obligation or court order; or to protect the rights, property or safety of METTA, our employees, our users or others.

5. INTERNATIONAL DATA TRANSFER

Third-party companies, such as Facebook and Google, collect, process and transfer personal data collected in Brazil to countries located in the European Union and the USA. This transfer takes place to partners who are active in the processing of personal data, and these transfers only involve partner companies that have demonstrated that they are in the process of complying or are in compliance with the GDPR and Brazilian sectoral data protection laws.

METTA is headquartered in Brazil and the data we control is governed by Brazilian law. By accessing or using METTA's Services or providing personal data to us, you consent to the processing and transfer of such data to Brazil and the other countries mentioned above.

6. ABOUT EXTERNAL LINKS

METTA's website contains links to other websites developed and controlled by third parties. The privacy practices of other third party companies are not covered by this privacy policy, and we are not responsible for their privacy practices or the content of their sites.

7. WHAT ARE THE RIGHTS OF DATA SUBJECTS?

You can always choose not to disclose your data to us, but bear in mind that some of this data may be necessary to use some of our features. Regardless, you will always have rights regarding the privacy and protection of your personal data, and we not only care about the security of that data, we also care that you have access to and knowledge of all your rights regarding personal data.

Therefore, below we have summarized all the rights you have under the General Data Protection Law (LGPD), the other Brazilian sectoral data protection laws and the General Data Protection Regulation (GDPR), which are:

Right of access;

Right to rectification;

Right of exclusion;

Right to confirmation of the existence of treatment;

Right to request blocking or deletion;

The right to information from public or private entities;

Right to restrict processing;

Right to review automated decision;

Right to object to treatment;

The right to an explanation of the logic behind the collection of your data;

The right to information about the possibility of not giving consent and the consequences of refusing;

Right to withdraw consent.

To this end, below is a brief explanation and examples of some of these rights:

Request access to your personal data. This right allows you to request and receive a copy of your personal data that we hold about you.

Request rectification of your personal data at METTA. This right allows you at any time to request the correction and/or rectification of your personal data if you identify that some of it is incorrect.

However, in order to carry out this correction, we will have to check the validity of the data you provide us with.

Request deletion of your personal data. This right allows you to ask us to delete your personal data from our platform. All data collected will be deleted from our servers when you request it or when it is no longer necessary or relevant for us to offer you our services, unless there is any other reason for keeping it, such as any legal obligation to retain data or the need to preserve it to protect METTA's rights. To change your personal information or delete it from our database, simply send an e-mail to contato@mettabr.com.

Right to object to data processing. Where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation that makes you want to object to processing in that field, as you feel it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we can demonstrate that we have legitimate grounds for processing your data which override your rights, as in these cases they may be essential for the provision of the service.

Right to request blocking or deletion. This right allows you to ask us to suspend the processing of your personal data in the following scenarios:

if you want us to establish the accuracy of the data;

when you need the data to be kept even if we no longer need it, as necessary to establish, exercise or defend legal claims;

if you have objected to the use of your data, but in this case we need to check whether we have legitimate reasons for using it.

Restrict the processing of your personal data. This right allows you to ask us to suspend the processing of your personal data in the following scenarios:

if you want us to establish the accuracy of the data;

when you need us to keep the data even if we no longer need it, as necessary to establish, exercise or defend legal claims;

you have objected to the use of your data, but we need to check whether we have legitimate reasons for using it.

Right to withdraw consent at any time. You have the right to withdraw your consent, however, this will not affect the lawfulness of any processing carried out before you withdrew your consent. If you withdraw your consent, we may not be able to provide you with certain products. And if this is the case, we will notify you at the time this occurs.

Right to review automated decisions. You also have the right to request a review of decisions taken solely on the basis of automated processing of your personal data that affect your interests.

We may need to request specific information from you to help us confirm your identity and guarantee your right to access your personal data (or to exercise your other rights).

This is a security measure to ensure that personal data is not disclosed to anyone who has no right to receive it. We may also contact you to obtain more information about your request in order to speed up our response. Your legitimate requests will be answered within 15 (fifteen) working days. If your request is particularly complex or if you have made several requests, we will notify you and keep you updated on the progress of your request if it takes longer than the time provided for in this section.

If you have any questions about these issues and how you can exercise these rights, feel free to contact us at contato@mettabr.com.

8. HOW LONG WILL METTA STORE THE DATA?

We will only keep your personal data for as long as is necessary to fulfill the purposes for which we collected it, including for the purposes of complying with any legal or contractual obligations, or requests from competent authorities.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purpose for processing your personal data and whether we can achieve such purposes through other means, and applicable legal requirements.

If you are a METTA lead, the information regarding your interactions with us will be stored for a period of 5 (five) years. Also, if you request the deletion of your data and/or your account, in this case METTA may keep the data for up to 72 (seventy-two) hours after your deletion request.

9. INFORMATION SECURITY

In order to ensure your privacy and the protection of your personal data, METTA strives to protect the privacy of your account and other personal data about you that we hold in our records, but unfortunately we cannot guarantee complete security. Unauthorized account entry or use, failure of third-party hardware or software, and other factors can compromise the security of your personal data at any time, so please help us maintain a safe environment for everyone.

In addition to adopting good security practices in relation to your account and your data, if you identify or become aware of anything that compromises the security of your data, you can contact us through the available service channels.

10. HOW TO TALK TO METTA

METTA is the Controller of the personal data submitted to us by you in accordance with this Privacy Policy. To this end, and in order to comply with the highest standards of data protection in Brazil and worldwide, we have created the e-mail contato@mettabr.com to resolve all questions related to this Privacy Policy and data protection.

If you believe that your personal information has been used in a manner inconsistent with the Privacy Policy or your choices, or if you have any other questions, comments or suggestions regarding this Privacy Policy, you can contact us at the following e-mail address: contato@mettabr.com

11. UNSUBSCRIBING

You can choose not to receive any emails from METTA. In every email we send, there is always an unsubscribe link available in the last few lines. By clicking on this link you will automatically be unsubscribed from the list and will no longer receive emails from us.

It's important to note that when you fill in any form, you will be reinstated on the list. Therefore, the unsubscribe request must be made again if it is in your interest.

All data collected will be deleted from our servers when you request it or when it is no longer necessary or relevant for us to provide our services, unless there is some other reason for keeping it.

To change your personal information or delete it from our database, simply send an e-mail to comunicacao@fersiltec.com.br.

12. CHANGES TO THE PRIVACY POLICY

As we are always seeking to improve our services, this Privacy Policy may be updated. We therefore recommend that you visit this page periodically so that you are aware of any changes. If any relevant changes are made that require a new consent from you, we will publish this update and request a new consent from you.

Updated on 22/12/2021.